Determination of the Impact of Psychological Stress and Job Burnout on the Resilience of Tax Experts in Isfahan

Abstract

A person under nervous and mental pressure will have problems with decision-making and planning, relating to others, working effectively, and ultimately, efficiency and productivity. This research was conducted to determine the effect of psychological pressure and job burnout on the resilience of tax experts in Isfahan city. This study is descriptive-correlative regarding practical purpose and considering that the existing situation is described. The statistical population was all employees of the taxation department of Isfahan Province, and 166 people were selected as a statistical sample using Cochran's formula and simple random method. Correlation and regression tests were used to test the proposed hypotheses. The results showed that psychological pressure and job burnout had reduced the resilience of Isfahan tax affairs experts.